Moving has a funny way of making “invisible” stuff feel very real, very fast. You can pack every box, label every bin, and still end up sitting on the floor of your new place at 9 p.m. realizing you have no Wi‑Fi, no hot water, and no clue which breaker controls the kitchen outlets.
Utilities are the behind-the-scenes systems that make a home feel livable: electricity, water, gas, internet, trash service, and sometimes things like propane, septic pumping, or HOA-managed amenities. Getting them set up is less about one big phone call and more about a short series of small actions—done on the right timeline—so your move-in day is smooth.
This guide gives you a practical timeline and a contact checklist you can follow whether you’re moving across town or across the country. It’s written to be used: copy it, print it, and check items off as you go. If you’re aiming for a stress-free move, this is the part that pays off.
Start with a utility “map” of your current home and your new one
Before you call anyone, take 20 minutes to map out what you currently use and what your new place will require. People often assume utilities are universal, but the details change from home to home: one place might be gas heat, another all-electric; one might include water in the rent, another might bill separately; one might have fiber internet available, another might not.
Make two lists: “current address” and “new address.” Under each, write the provider (if you know it), the account number, and how you pay (auto-pay, paper bill, or online portal). If you don’t know your provider, check a recent bill, your email, or your bank statement. This little map becomes your command center for the whole process.
Also, check your move-in documents. For rentals, the lease may specify which utilities you’re responsible for and which are included. For home purchases, your closing documents or seller disclosures may mention providers, equipment rentals (like a water softener), or special services (propane tank lease, septic schedule, etc.).
The ideal timeline: when to set up each utility (and why the timing matters)
Utilities have their own lead times. Internet providers may need a week (or longer) for installation. Electricity can be same-day in many places, but not always. Water accounts can require proof of occupancy. Some towns have set days for trash pickup registration. If you start too late, you can end up paying rush fees, waiting days without service, or missing critical appointments.
Use this timeline as your baseline. If you live in a busy market, you’re moving during peak season, or you’re relocating to a rural area, shift everything earlier by a week.
4–6 weeks before moving: research and lock in the “slow” services
This is the window to research what’s available at your new address. Start with internet—because it’s the service most likely to require a technician appointment and the one you’ll miss immediately if it’s not ready. Look up providers by address (not just by city), compare plans, and confirm whether installation is needed.
If you work from home, treat internet setup like a priority utility, not a “nice-to-have.” Ask about installation windows, equipment shipping times, and whether you can do a self-install kit. If you’re moving into a building with an exclusive provider, confirm the process with the property manager.
This is also a good time to schedule any specialty services. If you’re moving to a home with propane, you may need to transfer the tank lease or start a new account. If the home has a septic system, you might want to schedule an inspection or pumping depending on the seller’s notes and your comfort level.
2–3 weeks before moving: start transfers, set start/stop dates, and gather documents
At this stage, you’re close enough to have firm dates but early enough to avoid last-minute gaps. Call or submit online requests to start or transfer electric, gas, and water. You’ll typically choose a “start service” date for the new address and a “stop service” date for the old one.
When you pick dates, build in overlap. If you can afford it, keep utilities active at the old place through move-out day (or a day after) so you can clean, patch, and do final walkthrough tasks with lights and water. For the new place, start service at least one day before you arrive so you can handle any surprises without doing it while standing in a hallway surrounded by boxes.
Gather what providers often ask for: a copy of your lease or closing statement, a photo ID, and sometimes a deposit if you’re a new customer. If you’re switching providers, ask about early termination fees and whether the new provider offers buyouts or credits.
7–10 days before moving: confirm appointments and verify service status
This is your “confirm everything” window. Call or check your online account to verify that the start/stop orders are in place. For internet, confirm the installation time and whether someone over 18 needs to be present. If you’re in a condo or apartment, confirm building access rules for technicians (parking, elevator reservations, call box instructions).
It’s also smart to do a quick check on your new place’s essentials: locate the electrical panel, water shutoff, and (if applicable) gas shutoff. You don’t have to be an expert—just knowing where these are can save you hours if something leaks or a breaker trips on move-in day.
If you’re coordinating movers, this is a good moment to align your utility timeline with your packing and loading plan. For example, if your internet install is scheduled for the afternoon, you may want to keep the entryway clear and avoid stacking boxes near the modem location.
2–3 days before moving: set up “first-night” backups
Even with perfect planning, stuff happens: a technician runs late, a transfer gets stuck, or a previous tenant didn’t close an account properly. A small backup plan keeps these hiccups from turning into a miserable first night.
Charge power banks, keep a flashlight accessible, and consider a hotspot plan if you need internet immediately. If you’re moving in cold weather, pack warm blankets and a small space heater (used safely and only if your electrical system can handle it). If you’re moving in hot weather, plan for fans and hydration.
Also, keep your utility contact list outside of packed boxes. Save it in your phone and print a copy. When you’re tired, you don’t want to hunt for account numbers buried in a random folder.
Move-in day and the first week: meter readings, testing, and fine-tuning
On move-in day, do a quick “utility test lap” before you get too settled: turn on lights in multiple rooms, run water in sinks and showers, test the stove/oven, and confirm heating/cooling works. If something’s off, you’ll want to report it immediately—especially if you’re renting and maintenance needs to document the issue.
Take photos of meter readings (electric, gas, water) if you have access. This is especially helpful if there’s any confusion about billing cycles or if you’re moving into a multi-unit property. If your provider estimates usage during the transition, your photos can help resolve disputes.
During the first week, you’ll also fine-tune: set up autopay, choose billing preferences, and confirm that your final bill from the old address is scheduled correctly. If you’re switching providers, return old equipment (modems, cable boxes) promptly to avoid fees.
The utility contact checklist you can copy and use
Below is a comprehensive checklist of who to contact, what to ask, and what to record. Not every item applies to every move, but it’s easier to cross something out than to realize you forgot it when you’re standing in the dark.
For each provider, record: provider name, phone number or website, account number, start/stop dates, confirmation number, and any appointment details.
Electricity: the “must-have” for day one
Electricity is usually the first utility you should secure because it affects everything else—lights, outlets, HVAC blowers, refrigerators, and sometimes water heaters. In many areas you can start service quickly, but don’t assume it’s automatic, especially if you’re moving to a new region or a newly built home.
When you contact the electric provider, ask whether the start date is a “turn-on” (requires a technician) or an administrative transfer. If a technician is required, ask about access to the meter and whether someone must be present.
Record the rate plan if you have choices (time-of-use vs. flat rate) and ask about budget billing options if you like predictable monthly payments. If you’re moving during extreme weather months, budget billing can make the first year less surprising.
Natural gas: heat, hot water, and cooking (sometimes all three)
If your new home uses gas, schedule it early enough to avoid being without heat or hot water. Gas utilities sometimes have stricter rules for activation, including safety checks or pilot light policies. If the previous occupant turned off service at the meter, a technician visit may be required.
Ask whether you need to relight appliances (and whether the utility does it). If you’re not comfortable lighting pilot lights, don’t wing it—request guidance or a service appointment.
Also ask about seasonal programs, especially if you’re moving to a colder climate. Some providers offer energy audits, rebates for smart thermostats, or reduced rates for certain heating systems.
Water and sewer: sometimes bundled, sometimes separate
Water can be handled by a city department, a private utility, or included in rent. Sewer is often billed alongside water, but not always. Your lease or closing documents should clarify responsibility. If you’re buying, the seller or agent can often tell you which department manages the account.
When setting up service, ask about deposits, billing cycles, and whether there are any required inspections for new accounts. In some places, sewer and stormwater fees are separate line items, which can affect your monthly budget.
On move-in day, check for leaks under sinks and around toilets. A small leak can become a big bill, and catching it early is one of the easiest “new home wins” you can get.
Trash, recycling, and bulk pickup: the overlooked essential
Trash service seems simple until you realize it’s not automatic everywhere. Some cities include it in property taxes; others require you to sign up with a private hauler. In apartment buildings, it may be handled by management, but you still need to know pickup days and rules.
Ask about container delivery, pickup schedules, recycling guidelines, and bulk item rules. If you’re moving and getting rid of furniture or lots of cardboard, bulk pickup and recycling policies matter more than you’d expect.
Also ask about special move-in needs: some haulers offer extra cardboard pickup or can provide an additional bin temporarily. It’s worth it if you’ll be drowning in boxes for the first couple of weeks.
Internet: book early, confirm the install, and plan the modem location
Internet setup is often the most time-sensitive and the most appointment-dependent. When you call, confirm whether your address is eligible for the speed you want and whether the pricing changes after an introductory period. If you can, get the all-in monthly cost in writing (including equipment rental, taxes, and fees).
Think about where the modem/router will live. A lot of people default to the nearest outlet, but placement affects Wi‑Fi coverage. If your home is larger or has tricky walls, you may want mesh Wi‑Fi. Plan this before the installer shows up so you’re not making decisions while they’re waiting.
If you’re renting, ask whether you can drill or mount equipment and whether the building has restrictions. If you’re buying, consider running ethernet to a home office or media area if you want a clean, reliable connection.
Mobile service and address updates: keep your number, keep your access
Your phone is your lifeline during a move: two-factor authentication, GPS, email confirmations, and calls with movers and providers. If you’re moving to a different area code or state, you may or may not want to change your number, but you should still update your billing address and ensure your plan works well at the new location.
Check coverage maps if you’re moving to a rural area. If you know your new home has weak reception, plan for Wi‑Fi calling once internet is active, or consider a signal booster if it’s a long-term issue.
Also, update your address with any services that send physical SIMs, devices, or replacement equipment. During a move, packages can easily end up at the wrong door.
Home security systems and smart home devices: avoid “silent failures”
If you have a security system, doorbell camera, smart locks, or smart thermostat, put them on your utility checklist. These devices often depend on both power and internet, and they may require an address update for emergency dispatch.
Call your monitoring company to update the service address and verify the system will be monitored at the new home. If you’re moving a system to a new place, ask whether you need new sensors or a different panel setup.
For smart home devices, reset routines and update Wi‑Fi credentials. It’s easy to forget that your smart lock might still be tied to your old network name or that your thermostat schedule needs to match your new household rhythm.
How to choose start/stop dates so you’re not paying for nothing (but also not stuck without service)
Picking dates is where people either save money or buy peace of mind. The trick is balancing overlap with practicality. Yes, running two utility accounts for a few days costs a bit more—but it can prevent costly problems like frozen pipes, spoiled food, or being unable to clean the old place properly.
A good default plan is: start utilities at the new place one day before you arrive, and end utilities at the old place one day after you finish moving out (or after your final walkthrough). If you have a professional cleaning scheduled, keep water and electricity on until it’s done.
If you’re moving out of an apartment and your lease ends on a specific date, align your stop date with that end date unless management tells you otherwise. Some buildings require utilities to stay in the tenant’s name until keys are returned.
Overlap strategies for renters
If you have a few days of overlap between leases, you can move gradually and reduce stress. In that case, keep internet active at your old place until you’re fully transitioned, especially if you work from home. It’s one of the easiest ways to keep life functional while everything else is in flux.
Ask your landlord or property manager whether any utilities must stay in your name until move-out inspection is complete. This varies by building and can affect how you schedule your stop dates.
Also consider that some rentals include certain utilities. Don’t accidentally double-pay by setting up a service that’s already covered. When in doubt, confirm in writing with management.
Overlap strategies for homeowners
If you’re selling and buying, you’ll have closing dates that may not line up perfectly. For the home you’re selling, keep utilities on through the closing date unless your agent advises otherwise. Buyers often expect to test systems during final walkthrough, and having utilities off can complicate the process.
For the home you’re buying, start service on the closing date or the day before if allowed. If you’re doing renovations before moving in, you’ll need power and water for contractors, so plan accordingly.
And if you’re moving into a home that’s been vacant, build extra time for surprises. Vacant homes sometimes have shutoff valves closed, pilot lights out, or internet lines that need attention.
Move-day realism: packing, logistics, and why utilities and movers need to be coordinated
Utilities don’t exist in a vacuum. Your move schedule, elevator reservations, parking permits, and packing plan all affect whether utility setup is smooth or chaotic. If you’re using movers, your home needs to be accessible and safe—good lighting, working outlets for tools, and clear paths for carrying heavy items.
If you’re moving long-distance or coordinating a multi-day move, utilities become even more important because you might not be physically present to troubleshoot. That’s where planning and confirmations matter: you want clear start dates and a contact person who can meet technicians if needed.
It’s also worth thinking about the “unpacking window.” If you’re arriving late in the day, you’ll want the essentials ready: power, water, and at least a basic internet connection if you rely on it for work or communication.
How professional packing can make utility setup easier (yes, really)
It sounds unrelated, but packing quality affects how quickly you can find the stuff you need to manage utilities—chargers, routers, important documents, toolkits, and the little adapter that connects your coax cable. When those items are packed logically and labeled clearly, you can get your home online and functional faster.
If you’re hiring help, consider a team that understands the rhythm of move-in logistics and can keep “open first” essentials separate. For people relocating to North Dakota, working with reliable packers in Fargo can be a practical way to reduce the chaos that often delays the first-night setup—especially when you’re juggling service windows and key pickup times.
Even if you pack yourself, you can borrow the same idea: create a clearly labeled “utilities + tech” box with your router, power strips, extension cord, basic tools, account numbers, and any device manuals. Keep it with you, not on the truck.
Apartment moves: elevators, loading zones, and technician access
In apartments and condos, your biggest utility obstacle is often building logistics. Internet installers may need access to a telecom closet or a wall panel. Electric meters may be in a locked room. Some buildings require technicians to check in with concierge or management.
Call building management a week ahead and ask: Where is the internet hookup? Are there any restrictions on installation? Do technicians need a COI (certificate of insurance)? Is there a preferred provider? These questions can save you from a failed appointment.
Also reserve elevators if required and ask about parking for service vehicles. If a technician can’t park, they may leave and reschedule. That’s the kind of avoidable delay that turns into days without internet.
Special cases that change the checklist (and how to handle them)
Some moves are straightforward: you transfer electric, water, and internet, and you’re done. Others come with extra layers. If any of the scenarios below apply, add these items to your plan so you’re not blindsided.
Even if you’re not sure, it’s worth scanning this section. Many people discover a “special case” only after they’ve moved in—like realizing the home uses propane or that trash service is private and must be arranged separately.
Moving to a rural area: fewer providers, longer lead times
Rural moves often mean fewer choices and more lead time. Internet may be DSL, fixed wireless, satellite, or limited fiber. If you need reliable video calls for work, confirm real-world speeds (not just advertised “up to” speeds) and ask neighbors if possible.
Some rural homes rely on wells and septic systems, which changes your “utilities” list. You won’t set up a city water account, but you’ll want to understand the well pump, water filtration, and septic maintenance schedule. Ask the seller for service records and learn where shutoffs and access points are.
Also plan for power outages. If outages are common, consider surge protectors for sensitive electronics and ask whether a generator hookup exists.
Moving into a newly built home: inspections, meter activation, and final hookups
New builds can be deceptively tricky because addresses may be new to provider systems. You may need to provide lot numbers, builder information, or proof of occupancy. Start earlier than you think, and be ready for a few extra calls.
Ask your builder which utilities are already arranged and which you must set up. Sometimes the builder has temporary power during construction, and you’ll need to switch to permanent service. The process can involve inspections or meter installation.
Internet in new neighborhoods can also be delayed. Confirm which providers service the street and whether the home is “serviceable” yet. If not, plan a temporary solution like a hotspot.
Moving during extreme weather: prioritize heat, cooling, and safety
If you’re moving in winter, prioritize heat and hot water. Schedule gas/electric start dates early, and verify your thermostat works. Keep a small “cold-weather kit” accessible: gloves, hats, blankets, and a kettle or pot for warm drinks if you need comfort while you wait for service.
If you’re moving in summer, cooling becomes the priority. Confirm that the AC is functional and that electricity is on before you arrive. If you have pets or small kids, plan to keep the home safe and comfortable during unloading.
In both cases, keep an eye on weather-related appointment delays. If a storm is forecast, call providers to confirm whether they anticipate rescheduling and whether there’s anything you can do to keep your timeline intact.
A practical script for calling utility providers (so you don’t forget what to ask)
If phone calls stress you out, you’re not alone. The good news is that utility calls are usually quick if you have the right info ready. Here’s a simple script you can follow and adapt.
Start with: “Hi, I’m moving and I need to start service at a new address and stop service at my current address.” Then provide your account number (if you have one), your name, and the service addresses.
Next, ask these questions: “What’s the earliest start date available? Do I need to be present? Is there a deposit or activation fee? Can you email me a confirmation number? What’s the best number to call if something goes wrong on move-in day?” Write the answers down immediately.
What to do if a provider says they can’t find your address
This happens more than you’d think, especially with new builds, rural properties, or units with unusual formatting (like “Unit B” vs. “#B”). If they can’t find it, ask what format they need and whether they can search by cross street or meter number.
For apartments, ask the property manager how the address should be entered. Sometimes the provider’s system uses a slightly different naming convention than what’s on your lease.
If it’s a new build, ask your builder for the “service address” as recognized by the utility. It may differ from the mailing address.
How to handle deposits and credit checks without surprises
Some utilities require deposits for new customers or customers with limited history. Ask upfront whether a deposit is required and how it will be refunded or credited. Sometimes consistent on-time payments for a set period will trigger a refund.
If you’re trying to avoid deposits, ask whether you can use a letter of credit from a previous provider, enroll in autopay, or provide proof of good payment history. Policies vary, but it doesn’t hurt to ask.
Also confirm whether the deposit must be paid before service starts. If so, pay it immediately so your start date isn’t delayed.
Cross-state moves: keeping your setup organized when everything changes at once
Moving to a new state adds extra complexity: new providers, new rules, and sometimes different expectations about what’s included. It’s also when you’re most likely to forget “small” tasks like updating your address across accounts.
Create a simple moving spreadsheet with tabs for utilities, address updates, and appointments. Add columns for “requested,” “confirmed,” and “completed.” This keeps you from relying on memory during a busy week.
Cross-state moves are also where professional help can be a major relief. If your schedule is tight, having your household packed efficiently can free up time to handle the admin side—like utility calls, paperwork, and appointment windows—without feeling like you’re doing everything at midnight.
Coordinating utilities when you’re relocating for work
If you’re relocating for a job, ask your employer whether they offer relocation support that covers utility setup, temporary housing, or internet stipends. Even if they don’t advertise it, some companies have partnerships or reimbursements available.
If you’ll be in temporary housing first, plan for a two-step setup: one set of utilities for the temporary place (often included) and another for your permanent home. Keep your “utility map” updated so you don’t accidentally schedule services at the wrong address.
And if you’re starting work immediately after arrival, prioritize internet and electricity above everything else. A working laptop and a stable connection can make the first week feel normal even if the rest of the house is still in boxes.
Examples of different moving scenarios (and how the checklist shifts)
If you’re moving to Arizona, for example, cooling and internet often become top priorities because you’ll feel the lack of either immediately. People planning a desert relocation sometimes schedule services earlier than they would elsewhere just to ensure comfort and productivity from day one.
Someone coordinating with Yuma movers might plan utility start dates around a long-distance delivery window, keeping electricity active early for AC and ensuring water is on for cleaning before the truck arrives. In hot climates, that small overlap can be worth every penny.
Similarly, if you’re moving into a busy metro area with tight building rules, you may need to schedule technician access and elevator reservations as carefully as the moving truck. If you’re arranging pack and move services Scottsdale residents often use, it’s smart to plan internet installation and building access instructions early so technicians and movers aren’t competing for the same narrow time window.
The day-before and day-of mini checklists (quick enough to actually use)
Long lists are great for planning, but when you’re tired, you need something short. These mini checklists are designed for the final stretch when your brain is already full.
Keep these on your phone or print them and tape them to your “essentials” box.
Day before moving
Confirm start/stop dates and appointment windows for electricity, gas, water, and internet. If anything looks off, fix it now—providers are harder to reach on weekends and holidays.
Pack your “first-night essentials” separately: chargers, power strip, flashlight, basic tools, toilet paper, hand soap, towels, and a small set of dishes. Add your utility contact list and any confirmation numbers.
Take photos of your current utility meters if accessible. It’s not always necessary, but it can help if final billing is disputed.
Move-in day
Before unloading everything, do a quick walk-through: test lights, outlets, water pressure, hot water, and HVAC. If something is wrong, call the provider or landlord immediately.
Locate the electrical panel and water shutoff. If you have gas, locate the shutoff and confirm you smell no gas. Safety first, always.
Set up internet equipment early if you have a self-install kit. If you’re waiting for a technician, keep the area near the hookup accessible and avoid stacking boxes there.
Address updates that feel like utilities (because they affect your daily life)
These aren’t utilities in the strict sense, but they function like them: if you don’t update them, your daily routine breaks. Doing these alongside your utility setup keeps everything in one organized push.
As a general rule, update anything tied to billing, safety, or access first. Then handle subscriptions and “nice-to-have” services later.
USPS, banking, and insurance
Set up USPS mail forwarding as early as you can. It’s not perfect, but it catches a lot of stragglers. Update your address directly with banks and credit cards too, because forwarding doesn’t always apply to certain financial mail.
Update your auto and renters/homeowners insurance address. Your rates can change based on location, and you want coverage aligned with where you actually live.
If you have auto-pay linked to an old billing address, verify that statements and notices will still reach you digitally. The goal is to avoid missed bills during the transition.
Schools, healthcare, and subscriptions
If you have kids, confirm school registration requirements and deadlines. Some districts require proof of residency, which may include a utility bill—another reason to start utilities early and keep a PDF of the first statement.
Transfer prescriptions and update your address with healthcare providers. If you’re moving far, ask your current providers for records or referrals before you leave.
Finally, update subscriptions and deliveries. It’s easy to forget meal kits, pet food shipments, or online shopping accounts until a box lands on your old porch.
A simple way to keep everything from slipping: one page, one place
The best moving systems are the ones you’ll actually use. If spreadsheets aren’t your thing, create a single-page “moving utilities sheet” with your new address, old address, move date, and a checklist of providers with blanks for confirmation numbers.
Put that sheet in a folder on your phone and print one copy. When you call a provider, fill it in immediately. When you get an email confirmation, screenshot it and save it in the same folder. This reduces the mental load and makes it easy to troubleshoot if something goes sideways.
Once you’re settled, keep the sheet for a month. It’s handy for verifying first bills, tracking deposits, and making sure final bills from your old address were processed correctly.
With a little planning and a clear timeline, utilities become one of the easiest parts of moving—not because they’re exciting, but because they’re predictable. Set the dates, confirm the details, and give yourself just enough overlap to breathe. Your future self, standing in a fully lit home with working Wi‑Fi, will be grateful.